Optical Prism October 2017 | Page 36

GETTING EMPLOYEES TO SAY YES! TO CHANGE By Trudi Charest, RO In every eye care business we deal with change. It could be a new computer software system, it could be a new piece of equipment in the pre-test room or a way to track inventory. As owners or managers, we get excited because we see the potential these new initiatives can do for our businesses, but it is not always the same with staff. 36 Optical Prism | October 2017