“I think it's instrumental in enjoying the
job because it's such a big part of the job.”
“You learn to come at things, which you might think are
second-nature or don't need more explanation, and find
a way to get it across to other people,” Arsenault says.
“With optics I thought, it's the same thing. You have to
explain why people need what they need or how different
things will benefit them in ways they will understand.” service mentality or personality, it would be very difficult
because it's such an integral part of this job.”
Arsenault says having “somewhat of a physical disabilityon
her right side,” has forced her to learn to do things in a
different way, which proved an obstacle to overcome. “I enjoy the continuing education aspect of it,” she says.
“I enjoy going to the seminars about new technologies and
products coming out, in both eyeglasses and contact
lenses, I find that very interesting.”
“But you just learn to adapt and do it a different way to
get the same result,” she says. Arsenault says she's also
learned how important it is to have a passion for people in
opticianry and a drive to help those who seek help by
coming to an optician.
“I think it's instrumental in enjoying the job because
it's such a big part of the job,” she says. “If you don't enjoy
the interactions with people or you don't have a customer-
40 Optical Prism | July 2017
In the future, Arsenault hopes to have a chance to learn
sight testing if and when it's made available to learn
across Canada as a way to further her education, along
with other learning opportunities.
She also believes that educating the public on the role
of opticianary, their skills and what they offer will help
to better increase the trust and profile of the industry,
benefiting both patients and businesses.
“When you know that someone has been educated in a
certain field, the trust component increases along with
the faith in who you're dealing with,” says Arsenault.