• Annual Resident Satisfaction Surveys : Find out What Matters Most

• Insite ® Touchpoint Feedback : Prospect , Move-In and Work Order Follow-Up , as well as Pre-Lease Renewal

• Takeover Surveys : The Missing Piece to Due Diligence

• ApartmentRatings . com

- Verified Resident Program™ - Manager Center - Reputation Management Dashboard - Leads

• SatisFacts Social Networking Integration Platform ( SSNIP )

• Employee Satisfaction

• Feedback Program Education and Support Programs / Tools

• Special Education Programs – Webinars , Seminars provided by nationally recognized multifamily industry authors and speakers

• Owner / Client Satisfaction for Fee Management Firms

• Client Satisfaction Program for Service Providers

• Association Member Satisfaction and Strategic Planning Studies

• Online Reputation Management , Customer Service Basics , Retention Planning , Action Plan Support , Productivity Analysis , Process Development , and more !

• Custom Resident Preference , Client Preference , Strategic-Planning Studies