Onsite Insites by SatisFacts Research 2013 - 2nd Quarter

The Property Manager’s Guide to Retention and Reputation Management 2nd QTR 2013 Powered by SatisFacts Research The Future of Online Reputation Management “All is well” “Beware-Danger” Online Reviews are the New Smoke Signals 60 Days of Surveys – An Experiment in Service or all about  Generating gratitude online  The power of a true feedback system  20 Best Practices for responding to reviews  Leverage the positive in 3 simple steps