ON September 2015 | Page 33

“ Describe your role at Atrion. What does a typical day look like for you? As a team lead of the Managed Services Data Center team, I spend time working with our group on resolving client issues. Every client has different products with various problems. We touch many kinds of applications like Microsoft Exchange and Lync; software like Windows and VMware; hardware platforms like Cisco UCS; and storage systems like EMC and NetApp. We strive to provide the ultimate client experience by helping our customers keep up with the fast pace of technology while keeping their business functional for their critical applications. Support engineers are a lot like firefighters in the respect we get called in during difficult situations. We work diligently to turn these situations around for our clients and provide long term resolutions to prevent these issues in the future. Our clients’ success is Atrion’s success. We work hard to be an extension of our client’s team an