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Describe your role at Atrion. What
does a typical day look like for you?
As a team lead of the Managed Services Data
Center team, I spend time working with our
group on resolving client issues. Every client
has different products with various problems. We touch many kinds of applications
like Microsoft Exchange and Lync; software
like Windows and VMware; hardware platforms like Cisco UCS; and storage systems
like EMC and NetApp. We strive to provide
the ultimate client experience by helping
our customers keep up with the fast pace
of technology while keeping their business
functional for their critical applications.
Support engineers are a lot like firefighters
in the respect we get called in during difficult situations. We work diligently to turn
these situations around for our clients and
provide long term resolutions to prevent
these issues in the future. Our clients’
success is Atrion’s success. We work hard
to be an extension of our client’s team
an