Trust is a missing component in most business
environments today. And without trust, companies face a multitude of challenges when
it comes to spearheading necessary change,
uniting employees around a common vision,
fostering a positive culture and promoting
an environment of continuous improvement
and growth.
“As a senior IT leader within my organization,
fostering trust among my team, peers, and
colleagues is critically important,” says Vito
DeLuca, Director of Information Technology
for Education Development Center (EDC),
a global nonprofit organization. “It’s only
when trust is achieved that true organizational
transformation can be reached.”
There are many models out there about
how to build trust, but most underscore the
importance of open communication when
it comes to fostering trust. In other words,
communication opens up the doors to trust.
What Does Trust Look Like?
We’ve all felt and seen trust—signs that
our business, relationships and pursuits are
moving in the right direction. The team at EDC
knew the importance of trust when it was
faced with making an important technology
decision.
EDC had in place a complex, multi-vendor
storage and compute environment and these
once state-of-the-art products were nearing
the end of their lifecycle and in need of
replacement.
Working in his office one day, DeLuca was
interrupted by his head of systems and infrastructure who mentioned a new technology that a professional contact wanted to
introduce to EDC. The new technology was
a hyperconverged infrastructure device from