ON Chiropractic
What features
matter most?
# of Practitioners
Top choices by practice size
1
2-3
4-6
7-9
10+
Email reminders or recalls
4
–
4
–
4
The OCA recently conducted a
survey of practice management
software users. Respondents were
asked to rank the three most
important features of practice
management software.
Online appointment booking
–
–
–
4
–
Smartphone access to software
–
–
–
–
–
SOAP notes
–
–
–
–
–
HCAI integration
–
4
–
–
–
Remote access (online system)
–
–
–
–
–
The Top Three:
Text reminders
–
–
–
–
–
1 Technical Support
Electronic extended health insurance
claim submission
–
–
4
–
4
Electronic WSIB claim submission
–
–
–
–
–
Touch screen interface
–
–
–
–
–
Technical support
4
4
–
4
–
2 Email reminders and recalls
3 Electronic extended health
insurance claim submission
Will it grow with your practice?
Practices change over time. Your practice
management software should accommodate
that evolution. Does it accommodate
multiple practitioners? If your expansion
plans include introducing different
disciplines will the software support those
disciplines? Does the software cover all
aspects of your practice?
Software packages can answer these
questions in a couple of ways. Some
offer “modules” similar to specialty
packages from cable television companies.
For an additional investment you can
add components to your software to
accommodate expanded needs. Others
offer extensive functionality at an
affordable price, ensuring that your
purchase is future proofed.
Is it cost effective for your practice?
The right practice management software
can add to value to your practice and
to your bottom line. This is done by
increasing efficiencies in your practice,
facilitating billing and business
development and freeing up your time to
focus on patient care. But this potential
must be balanced against the setup and
{
annual licensing costs of the software.
Be sure to ask vendors for quotes that
include any setup charges, annual licencing
fees, fees for additional users or locations,
and fees for technical support, hardware
requirements and training.
T hree Key Take - Aways :
Practice management software is one of the most substantial
investments you will make in your clinic. A well-developed
needs assessment will help you weigh your options. Start by:
1
Create a needs assessment to help hone your
analysis of the options.
2
Compare the features and cost of each option
by creating a comparison table.
3
Choose software that offers the most
functionality you need at a price you can afford.
www.chiropractic.on.ca
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