Global Omni-channel Retail Market : Size , Trends & Forecasts ( 2017-2021 ) The commercial transactions are undergoing a significant transformation , worldwide . The commercial transactions are of four types namely , B2B , B2C , C2C and C2B . The B2C is also known as the retail sector . The customer shopping experience has evolved over the years ; from going to a physical store to purchase a product or a service ; to purchasing the same product or service under the umbrella of e-commerce ; to buying the same product or a service through multiple channels ( that includes smartphones , web or a physical store ); to finally been made available the same product or service at the customer ’ s demand at anywhere and anytime .
Global Omni-channel Retail Market : Size , Trends & Forecasts ( 2017-2021 ) The commercial transactions are undergoing a significant transformation , worldwide . The commercial transactions are of four types namely , B2B , B2C , C2C and C2B . The B2C is also known as the retail sector . The customer shopping experience has evolved over the years ; from going to a physical store to purchase a product or a service ; to purchasing the same product or service under the umbrella of e-commerce ; to buying the same product or a service through multiple channels ( that includes smartphones , web or a physical store ); to finally been made available the same product or service at the customer ’ s demand at anywhere and anytime .
Omni-channel basically aims at integrating all diverse shopping channels into one , so that consumer efforts are reduced and at the same time they make an informed choice . The omnichannel retailing aims at enhancing the customer buying experience by allowing them to seamlessly access the same product or a service across different channels of shopping .
The concept of omni-channel is not only limited to retail , but is spreading across government , financial / banking and B2B channel too .
The global addressable market for omni-channel retail is anticipated to increase at a significant CAGR during the years 2017-2021 . The omni-channel retail market is expected to increase due to growth in retail e-commerce industry , technological up gradation , innovations in point of sale terminal technology , increasing smartphone users , etc . Yet the market faces some challenges such as , need to develop sound order management system ( OMS ), reluctance to adoption of omnichannel retail concept , fast paced software development , etc .
Purchase a copy of this “ Global Omni-channel Retail Market ” research report at USD 850 ( Single User License ) http :// www . marketreportsonline . com / contacts / purchase . php ? name = 580837 .