Great service
feedback
Officeworks Punchbowl (NSW):
Received exceptional service
today by the lovely young
lady Claire who assisted me in
buying a whiteboard. She was
incredibly knowledgeable in the
products offered, she explained
all the alternatives and made
appropriate recommendations.
She intermittently assisted her
fellow team members and
other customers who asked
her questions while still looking
after me as I was deciding.
Claire is a real asset to your
store, she should be rewarded
for her hard work. Thank you,
Officeworks Punchbowl.
Delivery: I was so impressed
with my last order/delivery!
I received my parcel the
next day, some items were
unavailable, and it mentioned
they too will be delivered at
no extra cost when they are in
stock. With this, I was already
satisfied that they still sent
what they had and not
making me wait for complete
order. But, later that same
afternoon a second delivery
arrived with the rest of my
order — perhaps from another
store, I’m not sure. I was very
impressed, so much that I’ve
had to share this with friends.
Keep up the excellent work
and standards, very happy
Officeworks shopper here!
36
Officeworks Shepparton (Vic):
I was greeted and helped
as soon as I entered the
Officeworks Shepparton store.
I had a few last-minute books
for school to get and then
was looking for a desk chair.
After my purchase the team
member then walked me to
my car with my purchase,
which was outstanding by
Taran. I would without doubt
recommend his service to
anyone. Very professional,
polite and efficient. Officeworks Tamworth (NSW):
Just wanted to give a shout
out to the staff at Officeworks
Tamworth went in to get my
kids book and school stuff
and struggled to get my head
around it all. I was approached
by a lovely woman who offered
to help me, and Aldo told me
I was able to leave it with her
and she would gather it all up
together and text me when it
was ready. Really blown away
by this wonderful service. Will
return in the future.
Officeworks Noosaville (Qld): I
was wanting an item from the
Noosa store and they were
out of stock so, a very nice girl
called Taylah confirmed they
had one in Maroochydore
and went to Maroochydore
store when she finished work
and picked it up for me as
I couldn’t get down there to pick
it up. Incredible service!! Well
above beyond any service
I’ve had. What an asset to
your company. CSC: I just wanted to give some
feedback about Estelle. She
helped me last week in relation
to finding some document
envelopes which seemed to be
out of stock. I wasn’t expecting
there was much you could do
to help. Estelle was so incredible!
She found some stock, spoke
to another team and arranged
it so I was able to put an order
in. I was so impressed. Thanks
Estelle I really appreciated the
extra effort you put in for us.
Officeworks Mittagong (NSW):
Until three months ago, I
would never use your printing
department. With Reese on
board, it’s completely different.
He understands business needs,
is flexible in helping when you
must travel 22 kms to come into
store and knows his stuff. I had
brochures and an installation
I needed done in a few days.
Without Reese it simply would
never have happened. He won
back my business. Officeworks Dandenong South
(Vic): Brittany was great at
the register. I needed product
insurance with my phone
purchase but was not able to
add it as there was no serial
barcode. She asked around
other stores as well. She then
came up with the ingenious
idea of creating her own
barcode using a generator
and managed to process my
sale. I was very happy with
her service.