What’s in
this issue?
Taylors Lakes relocates.............. 03
A message
from Sarah
Helping Growing Families.......... 04
Our biggest store........................ 06
Welcome!
Meet the team............................. 08
Early Learning customers.......... 10
New OLT members..................... 12
Futile deliveries............................ 13
Meet David, Geeks2U................. 14
Back to School highlights.......... 15
Safety, health and wellbeing.... 16
Evolving 4-tier units..................... 17
My secret life................................ 18
Positive Difference Plan.............. 19
Helping make bigger
things happen............................. 34
Team tales.................................... 35
Great service feedback............. 36
Service milestones...................... 38
Team celebrations...................... 41
Pet gallery.................................... 42
This issue of Pinpoint is entirely FSC
certified, and has been produced
by the Internal Communications
team with the support of Jamie
Doyle (Content Marketing Manager)
and Carla Carafa (Consumer
Communications Manager).
Thank you to Bhavik Shah for
your assistance with photography
and to all who submitted content for
this edition of Pinpoint.
The start of 2019 has brought many new and exciting changes to
Officeworks — new members of the OLT, two new store openings,
a new business joining the Officeworks team and a new paid
parental leave policy.
So, this edition of Pinpoint will focus on celebrating all the positive
developments that have happened within our business so far
this year.
But first, I’d like to thank you for the very warm welcome you’ve
given me since joining the team in January. It has been an
absolute pleasure to meet team members during my time in-
store during Back to School and across the Half-Yearly Leadership
Updates. To meet so many of you face-to-face was a great
exercise in seeing first-hand the passion and commitment you
have, as well as hearing feedback about what’s important to you.
We’re only a quarter of the way through 2019, and we’ve made
several exciting announcements, including the acquisition
of Geeks2U, a national provider of on-site information,
communication and technology services. Working with Geeks2U
enhances our technology and services offer, to ‘Create a better
one-stop-shop’ for our customers.
We’ve also introduced a new policy called ‘Growing Families’,
which will better support team members across the business
through one of the most challenging and exciting times in a
person’s life – parenthood.
On the store front, we successfully relocated Officeworks Taylors
Lakes (Vic) to Watergardens Shopping Centre and opened the
biggest store in our network in Mentone, to with more than 160
new team members joining the team.
We also welcomed Rebecca Oakley, who has been appointed to
the role of General Manager Human Resources, and welcomed
back Kerry Duncan, who has moved into the role of General
Manager Health and Wellbeing. Lastly, Daniel Tollenaere starts as
the General Manager Retail at the end of April.
In the short time I’ve worked at Officeworks, I’ve learnt that our
team is so special because it’s so diverse. It’s important for the
growth of our business that we listen to and care for each other.
In the spirit of listening, I encourage you all to keep the feedback,
ideas and perspectives coming in — whether via your line
manager, relevant member of the OLT, or myself directly.
We’d like to
hear from you.
Tell us what you think
of Pinpoint by emailing
Officeworks
Communications@
officeworks.com.au
2
There’s so much to look forward to in the coming months which
will continue the growth of Officeworks and Our Purpose of
helping make bigger things happen for our team, our customers
and our communities.
Enjoy the latest edition of Pinpoint!