Office Bullying and Harassment Policy Volume 2013 2nd Edition | Page 3

Dr. S. H. Lee Medical Centre & Sunray Outpatient Aesthetic Clinic Workplace bullying and harassment investigation procedures 1. How and when investigations will be conducted Most investigations at Dr. S. H. Lee Medical Centre & Sunray Outpatient Aesthetic Clinic will be conducted internally. In complex or sensitive situations, an external investigator might be hired. Investigations will: • be undertaken promptly and diligently, and be as thorough as necessary, given the circumstances • be fair and impartial, providing both the complainant and respondent equal treatment in evaluating the allegations • be sensitive to the interests of all parties involved, and maintain confidentiality • be focused on finding facts and evidence, including interviews of the complainant, respondent, and any witnesses • incorporate, where appropriate, any need or request from the complainant or respondent for assistance during the investigation process 2. What will be included Investigations will include interviews with the alleged target, the alleged bully, and any witnesses. If the alleged target and the alleged bully agree on what happened, then Dr. S. H. Lee Medical Centre & Sunray Outpatient Aesthetic Clinic will not investigate any further, and will determine what corrective action to take, if necessary. The investigator will also review any evidence, such as emails, handwritten notes, photographs, or physical evidence like vandalized objects.