SWA Community
KELLY KNOX Strengthening Communities with Southwest Airlines
Kelly Knox with her family
Southwest Airlines has always been committed to making their passengers ’ well-being their top
priority , and that goes for the communities they serve as well . As Community Affairs & Grassroots Senior Specialist , Kelly Knox is one of the key individuals responsible for upholding that commitment while helping Southwest Airlines expand their impact , and she could not be prouder to do so . For nearly a decade , Kelly has been dedicated to standing by the company ’ s values , while working her way up through different departments . Kelly got her start as an intern on the Community Affairs & Grassroots team after graduating from Florida State University . After her internship , Kelly was hired in a full-time position in the Customer Relations Department . She eventually made her way back to Community Outreach . Now , Kelly works with organizations that are doing their part to make the community better and finds a way for Southwest Airlines to support their efforts .
Kelly is passionate about expanding the organizations Southwest Airlines works with , building on the existing relationships Southwest Airlines has in California , Hawaii , the Pacific Northwest , and Nevada , and figuring out how to increase their impact . Given the current climate , there is a lot of opportunity to bring communities together . An important aspect of Southwest Airlines ’ approach to community outreach is that they cater to the needs of the region instead of providing blanket solutions . Kelly is particularly proud of managing the development of their Hawaii partnerships by making sure they entered the market in a culturally relevant and socially responsible way .
46 GBSAN . COM | OCTOBER 2020