October 2018 AST 'ASTORS' Finalist Edition Oct 2018 AST Magazine Final (10.16.18) | Page 9

the
problem
Volume
27 back to
its source, particular-
ly if that application
exists within a hybrid
IT environment.
September 2018 Edition
The problem could
lie within the hosted
data center, or it could
reside on the agency
side.
how you can use maps to help quickly find where performance bottleneck reside.
Teams need tools (See
Gain the capability to map your application and infrastructure dependencies, and accel-
that provide deep erate the troubleshooting process.)
visibility into the entirety of their number of devices should have a means
networks, so they can locate and of tracking devices as they appear on their
quickly correct the issue before it networks.
becomes a critical problem.
Here, user device tracking, which tracks
Likewise, agencies dealing with a copious users via MAC and IP address, can be
highly beneficial.
If a rogue or unau-
thorized device at-
tempts to access the
network, adminis-
trators have the abil-
ity to track it directly
to its user.
That user could be
completely innocu-
ous—an employee 7