Occupational Therapy News OTnews July 2019 | Page 33
SERVICE DEVELOPMENT FEATURE
support patients in selecting meal choices.
To improve upon the space available, the layout of tables has
been rearranged to accommodate wheelchair users, excess
furniture has been removed, and height adjustable tables that
are suitable for wheelchairs of varying sizes have replaced fixed
tables.
Results also highlighted that the majority of staff who
completed the questionnaire did not feel confident in supporting
patients with complex physical, cognitive, communication and
eating and drinking needs at mealtimes.
It is anticipated that multidisciplinary eating and drinking
guidelines will improve staff confidence levels and guide staff on
how to support every patient’s individual needs.
Additionally, multidisciplinary developed guidelines aim to
provide a more consistent approach from staff and ensure that
patients receive the correct amount of support while maximising
their independence at mealtimes.
Training on supporting patients with complex physical,
cognitive, communication and eating and drinking needs is also
being developed to support staff.
Newly-purchased adapted cutlery is recommended by the
occupational therapists in multidisciplinary eating and drinking
guidelines, as staff and patients felt that the availability of adapted
cutlery was limited. Adapted cutlery has given patients with
reduced upper limb control more independence while feeding,
therefore having to rely less on assistance from others.
The ‘Dining room project’ was created to be an evolving project
by a team that shares a collective vision to improve the experience
that patients have at mealtimes.
The project is currently at the stage of implementing the
actions based on the results collected, but questionnaires will be
repeated this year to evidence the impact of the changes already
implemented and to consider future improvements.
The project provided occupational therapists with the
opportunity to share specialist skills, expertise and experience in
Prescott et al (2019) examined the effect of self-
awareness on goal engagement and outcomes in
a prospective cohort study involving adults with
acquired brain injury attending outpatient rehabilitation
in Queensland, Australia. Thirty five participants
completed goal setting with occupational therapists.
Measures of self-awareness and client-centredness
were completed immediately afterwards, and goal-
outcome data were collected 12 weeks later or at
discharge. Participants were classified into three
self-awareness groups: hyper-aware, accurate
self-awareness and impaired self-awareness (ISA).
Findings included that goal setting was highly client-
centred regardless of level of self-awareness and
all groups achieved clinically meaningful changes
in Canadian Occupational Performance Measure
(COPM) performance scores, although there were no
statistically significant differences between groups.
Further research is suggested, including investigation
of the strategies occupational therapists use to engage
clients with hyper-awareness and ISA.
The feedback from questionnaires showed that 65 per cent
of patients on ward one and 74 per cent on ward two use the
dining room for every mealtime, which indicates the importance of
making positive changes.
Horwitz-Bennet (2015) identified ‘that hospital dining areas
should be designed as comfortable, hospitality-inspired spaces
customised for the user experience’; and this is exactly what the
‘Dining room project’ set out to achieve.
The questionnaires asked for feedback from patients and staff
on the dining room atmosphere.
Research highlights that a home like environment with tables
laid with table cloths, cutlery and condiments set out can promote
a feeling of belonging (Hartwell et al 2015). Thus, to improve on
the atmosphere rating, it has been agreed by catering staff that
the tables will be laid for patients before each meal.
Patients and staff have also participated in a vote to choose
new photographs to be framed for the walls of the dining rooms,
and a large café style picture menu has been hung on the wall to
Reference
Prescott S, Fleming J, Doig E (2019) Effect of self-
awareness on goal engagement and outcomes after
acquired brain injury. British Journal of Occupational
Therapy, Jun 12. [Epub ahead of print].
supporting patients at mealtimes, and absorb new skills from the
wider multidisciplinary team.
Occupational therapists’ ability to understand the effects of a
brain injury on occupational performance and provide remedial and
compensatory advice to patients and the staff who support them,
leads us to holding a valuable role in improving the experience that
patients with neurological impairments have at mealtimes in ward
based dining rooms.
References
Hartwell H, Shepherd P and Edwards J (2013) Effects of a hospital ward
eating environment on patients’ mealtime experience: A pilot study.
Journal of the Dietitians Association Australia 70(4): 332-338
Horwitz-Bennet B (2015) Good taste: Designing healthcare dining spaces.
Available online at: www.healthcaredesignmagazine.com/trends/
operations-facility-management/good-taste-designing-healthcare-dining-
spaces/ [accessed 8 March 2019]
The Kings Fund (2012) Leadership and engagement for improvement in the
NHS: Together we can. Available online at: www.kingsfund.org.uk/sites/
default/files/field/field_publication_file/leadership-for-engagement-
improvement-nhs-final-review2012.pdf [accessed 8 March 2019]
Kelly Hiscox, occupational therapist, South Warwickshire NHS
Foundation Trust, email: [email protected]
OTnews July 2019 33