Occupational Therapy News OTnews February 2019_Joomag | Page 24

FEATURE LONG-TERM CONDITIONS The Live Well Leeds project Liz Spence, senior occupational therapist at Leeds Community Healthcare, reports on a new two-year model of care project, to help improve health outcomes for people in the Leeds with long- term conditions L iz Spence, an occupational therapist from Leeds Community Healthcare, joined colleagues from nursing, physiotherapy and medicine (a GP and a geriatrician) to work on a two-year new model of care project, known as The Live Well Leeds Project. The purpose of the project was to identify key components of care that had the potential to lead to better health outcomes for people with long-term conditions. The project was commissioned by Leeds South and East Clinical Commissioning Group and was delivered across two primary care practices in the Beeston and Cross Gates areas of Leeds. These practices were chosen to reflect different population characteristics; Beeston is known to have high levels of deprivation and higher levels of disease comorbidity at a young age, while Cross Gates is known to have an older age population living with multiple disease comorbidities. Local involvement Five hundred people from each practice were identified using READ codes (NHS 2018) and the Electronic Frailty Index (NHS England 2018) as living with four or more long-term conditions (including either chronic obstructive pulmonary disease or cardiovascular disease) and mild, moderate or severe frailty. People’s involvement in the project started with an introductory telephone call, and while some people were a little surprised at being contacted directly, around 200 people from each practice were happy to talk. 24 OTnews February 2019 Initially, the Live Well Leeds team had considered carefully who would be the most appropriate professional to make the first contact, based on a person’s medical history. However, it soon became apparent that a person’s medical history had little bearing on their current situation and that whichever profession made first contact was not actually important. Conversations, goals and support Once engaged in the project, people were visited at home and encouraged to talk about their life so far, what was happening for them now in relation to keeping well, and finally, asking where they wanted to be in the future. A summary of the discussion was recorded on a simple template, together with outcomes from screening questionnaires for falls, mood and memory. The EQ5D (measure of generic health status), LTC6 (long-term conditions questionnaire) and PAMS (Patient Activation Measure) were completed as outcome measures at the start and finish of interventions. Following the initial conversation, focus was given to goal setting and support networks. The Live Well Leeds team identified family, friends and community support and a visual representation of this network was left with the participant. The use of health coaching and motivational skills was used to support the process of goal setting; many people found it difficult to identify goals, but often found it easier to talk about needs, wants and hopes for the future. While each person had individual goals, there were some common themes that emerged from the conversations. For example, people wanted their