Multi Hat:
This technique is linked with people have different
attitude in different situation, what happen when
you
• Need to resolve issue between your subordinates
over harassment
• Need to resolve your personal conflicts with peer or
fellow workers
• Need to resolve the complain of long term customer
All different situations have different solutions, these
solutions must be the product of attitude adjustment.
About the Author: Arsalan Hamid is Testing and
Commissioning Engineer, serving in Oman. Wrote
two books till Date and Editing Engineer of “O-Engi-
neers” Magazine.
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