6 / 18 / 26, 1:01 PM Customer Service- Certificate | NWTC Printed: 6 / 18 / 2026 1:01:42 PM Academic year: 2026-2027
CUSTOMER SERVICE- CERTIFICATE
Program Code: 901049
Good customer service helps companies to retain customers, reinforces their values and brand, and drives positive word-of-mouth marketing. The Customer Service Certificate teaches the skills to create a customer experience that drives competitive advantage. Credits from this certificate may apply toward the Marketing associate degree and Digital Marketing technical diploma.
Delivery
Day Evening Full-time Online Part-time
Explore Locations
Curriculum
Students following the study plan below will complete the certificate in the number of semesters shown.
8 Week 1
10104110- Marketing Principles 3 10104101- Selling Principles 3
8 Week 2
10104191- Customer Experience 3
Total Credits 9
This program is offered at: Green Bay
Program Costs & Financial Aid
Tuition: $ 1,760, Books: $ 54, Supplies: $ 0 Total Approximate Costs $ 1,814
See costs of tuition, books, and supplies.
Contact an NWTC support representative to find ways to pay for this program.
Estimates based on in-state residency. Please visit the following URL to learn more about tuition and fees for this program. https:// www. nwtc. edu / admissions-and-aid / paying-for-college / tuition-and-fees? ProgramCode = 901049
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