Course Descriptions
Medical Terminology 10501101 Focuses on the component parts of medical terms: prefixes, suffixes, and root words. Students practice formation, analysis and reconstruction of terms. Emphasis on spelling, definition and pronunciation. Introduction to operative, diagnostic, therapeutic and symptomatic terminology of all body systems, as well as systemic and surgical terminology. Course Typically Offered: Summer Fall Spring
Contemporary Healthcare Pract 10501104 Prepares learners to work in the healthcare environment as part of a healthcare team. Learners will investigate the healthcare community, patient privacy standards, and the professional behavior that is expected in today ' s medical community. Learner will examine various aspects of verbal and written communication skills, customer service principles, and problem solving techniques necessary to be a vital member of the healthcare workforce. Course Typically Offered: Summer Fall Spring
Digital Literacy Healthcare 10501107 The course will explore the use of the electronic health record, the role of social media in health care communication, the uses of wearable technologies that monitor activity and heart rate, the use of data to manage population health and the impact of new developments on the healthcare workforce. Course Typically Offered: Summer Fall Spring
Source: https:// nwtc. edu / academics-and-training / healthcare-customer-service-representative
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