Printed : 10 / 24 / 2022 11:37:21 AM Academic year : 2023-2024
IT : Technology Support Technician - Technical Diploma
Program Code : 311546
This one-year technical diploma emphasizes problem solving using microcomputer hardware and software facilities including command line environment and Windows operating systems , Microsoft Word , and Microsoft Excel . As a graduate , you may choose a career as an IT consultant , providing one-on-one problem solving to computer users , or work as a computer sales representative .
Delivery
Day Evening Full-time Online : Some online courses may be delivered at specific times each week . Part-time
Explore Locations
This program is offered at :
Green Bay Marinette
Program Costs & Financial Aid
Tuition : $ 4,979 , Books : $ 592 , Supplies : $ 50 Total Approximate Costs $ 5,621
This program is eligible for financial aid . ( https :// www . nwtc . edu / admissions-and-aid / paying-for-college )
Estimates based on in-state residency . Learn more about tuition and fees . ( https :// www . nwtc . edu / admissions-and-aid / paying-for-college / tuition-and-fees )
Requirements for Program Entry
Apply at www . nwtc . edu / apply Submit high school , GED , or HSED transcripts and college transcripts ( if applicable ) to transcripts @ nwtc . edu
Curriculum
Students following the study plan below will complete the IT : Technology Support Technician Technical Diploma in the number of semesters shown .
First Semester 8 Week 1 10890101 - College 101 1 10107107 - Intro to IT 1 10154150 - Hardware 1 3 10804133 - Math & Logic 3
8 Week 2 10154151 - Hardware 2 3 10150177 - Network Essentials 2 10801136 - English Composition 1 3
Semester Total 16
Second Semester 8 Week 1 10154153 - Operating Systems & Data Com 3 10801196 - Oral / Interpersonal Comm 3 10154190 - Help Desk / User Sup 2
8 Week 2 10152185 - Website Coding 3 10105101 - Career Planning 1 10103121 - MS Word Intro 1 10103131 - MS Excel Intro 1
Semester Total 14
Total Credits 30
Curriculum Note : The credit for 10-890-101 , College 101 is an Institutional Requirement for graduation . Consequently , it is not part of the program requirements , but must be passed with a C .
Students must earn a grade of “ C ” or higher in English Comp 1 in order to progress to Technical Reporting .
Tip ! Our admission advisors will assist you through every step . Have questions ? Connect with NWTC Admissions at start @ nwtc . edu or 920-498-5444 .
Program Outcomes
Provide entry level end user support Manage operating systems and application software Support information technology hardware Provide basic network support for existing network installations
311