NWTC College Program Guide 2023-2024 | Page 273

Printed : 10 / 24 / 2022 11:57:38 AM Academic year : 2023-2024
Healthcare Customer Service Representative - Certificate
Program Code : 615091
Learn to provide excellent customer service in a health care setting . You ' ll be instructed on how to not only meet but to exceed customer needs . All courses in this certificate may be applied toward the Medical Assistant technical diploma program .
Explore Locations
This program is offered at :
Green Bay Marinette
Curriculum
Students following the study plan below will complete the Healthcare Customer Service Representative Pathway Certificate in the number of semesters shown .
10501101 - Medical Terminology
3
10501104 - Culture of Healthcare
2
10501107 - Digital Literacy Healthcare
2
Total Credits 7
Curriculum Note : All 10-501-XXX courses must be passed with a C .
Program Costs & Financial Aid
Tuition : $ 1,104 , Books : $ 151 , Supplies : $ 0 Total Approximate Costs $ 1,255
Estimates based on in-state residency . Learn more about tuition and fees . ( https :// www . nwtc . edu / admissions-and-aid / paying-for-college / tuition-and-fees )
Requirements for Program Entry
Basic computer knowledge . Must be able to speak , read , and write fluently in the English language . Excellent interpersonal skills . Getting Started : 1 . Apply at www . nwtc . edu / apply . 2 . Enroll in classes .
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