Printed : 12 / 14 / 2021 Academic Year 2022-2023
Program Code 101543
The demand for computer support specialists is growing as the number of computers and their level of complexity rise , according to the U . S . Department of Labor . As an IT : Technology Support Specialist program graduate , you ' re prepared for a variety of careers including IT consultant , help desk / support specialist , PC programmer , computer sales representative , IT trainer , network assistant , desktop application developer , and PC repair technician .
Curriculum : Students following the study plan below will complete the IT : Technology Support Specialist Associate Degree in the number of semesters shown .
First Semester
10-890-101 College 101 10-107-107 Intro to IT 10-154-160 IT : Support : Software-Intro 10-154-150 IT : Support : Hardware-Intro 10-150-177 IT : Network : Network Essentials 10-804-133 Math & Logic 10-801-136 English Composition 1 Semester Total
1 1 3 3 2 3 3
16.00
FT Median Annual Wage |
With 75 % Employed in Field |
Second Semester |
|
This program is offered at : Green Bay � |
All credits from the following technical diploma ( s ) apply toward this associate degree :
IT : Technology Support Technician , 311546 ,
All credits from the following certi�cate ( s ) apply toward this associate degree :
IT : Technology Support , 901542
|
10-154-153 IT : Support : Oper Sys & Data Com 10-801-196 Oral / Interpersonal Comm 10-154-190 IT : Support : Help Desk / User Sup 10-801-197 Technical Reporting 10-152-185 Website Coding 10-105-101 Career Planning Semester Total
Third Semester
10-154-163 IT : Support : Visual Basic 10-150-163 IT : Network : Cisco 1 10-154-194 IT : Documentation 10-154-157 IT : Support : Advanced Projects 10-154-125 IT : Web : Database Development 10-105-103 Career Preparation 10-809-172 Intro to Diversity Studies Semester Total
|
3 3 2 3 3 1
15.00
3 3 2 3 3 1 3
18.00
|
Apply at www . nwtc . edu / apply Submit high school , GED , or HSED transcripts and college transcripts ( if applicable ) to transcripts @ nwtc . edu
Tip ! Our admission advisors will assist you through every step . Have questions ? Connect with NWTC Admissions at start @ nwtc . edu or 920- 498-5444 .
Fourth Semester
10-152-184 IT : Web : Programming-SQL 10-809-198 Intro to Psychology 10-102-158 Business Principles 10-154-195 IT : Training 10-154-199 IT : Support : Career Experience Semester Total
3 3 3 2 2
13.00
Manage information technology hardware Manage software Support computer networks Provide end user support Solve information technology problems
Total Credits
Curriculum Note : The credit for 10-890-101 , College 101 is an Institutional Requirement for graduation . Consequently , it is not part of the program requirements , but must be passed with a C .
Students must earn a grade of " C " or higher in English Comp 1 in order to progress to Technical Reporting .
62.00
Demonstrate customer service skill as an IT professional
10-890-101 COLLEGE 101 ... Students will utilize digital tools and resources to assess , explore , practice , apply , and evaluate both employability and learning skills . By establishing NWTC cultural values as hallmarks of success in academic , career , and personal settings the course encourages re�ective , personalized development of a growth mindset and emphasizes the importance of making wise choices . To maximize the return on investment , students should take this course in their �rst
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