Printed : 12 / 14 / 2021 Academic Year 2022-2023
Program Code 901967
The Health Care Leadership Certi�cate is designed to prepare a person for a leadership role within health care settings . It includes learning the skills of supervision , team building and problem solving , leadership , and managing quality in a health care environment . Some credits in this certi�cate may be applied toward the Leadership Development Associate Degree .
First Semester
10-196-191 Supervision 10-196-189 Team Building / Prob Solve 10-196-190 Leadership Development 10-196-192 Managing-Quality Semester Total
3 3 3 3
12.00
Total Credits 12.00
This program is offered at : Green Bay
Apply at www . nwtc . edu / apply . Enroll in classes .
10-196-191 SUPERVISION ... front-line supervisory functions including planning , controlling , delegating , organizing , effective meetings , decision-making , con�ict resolution , and managing a diverse workforce . Course Typically Offered : Summer / Fall / Spring
10-196-189 TEAM BUILDING / PROBLEM SOLVING ... bene�ts and challenges of group work , necessary roles in a team , stages of team development , meeting facilitation , different approaches to problem solving , consensus , data acquisition , analysis , developing alternative solutions , implementation and evaluation . Course Typically Offered : Summer / Fall / Spring
10-196-190 LEADERSHIP DEVELOPMENT ... leadership effectiveness and organization requirements , individual and group motivation strategies , vision , mission and goals , ethical behavior , leadership style and adaptation , impacts of power and in�uence , employee development , coaching , managing change , and con�ict resolution . Course Typically Offered : Fall / Spring
10-196-192 MANAGING-QUALITY ... developing a personal philosophy of quality , identifying all stakeholder relationships , meeting / exceeding customer expectations , managing a quality improvement project , measuring effectiveness , lean thinking , Six Sigma , and systems thinking . Course Typically Offered : Fall / Spring
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