TRANSFORMATIONAL LEADERSHIP
PEER MENTORSHIP PROGRAM
HELPS IDENTIFY AREAS OF
GROWTH AND OPPORTUNITY
In September 2018, the Executive
Nurse and Patient Care Service
Directors worked to implement a
peer mentoring program. Directors
were paired and participated in
routine, reciprocal coaching sessions.
One of these peer groups was Amy
Lewis, MSN, RN NEA-BC, Director
of Emergency Services, and Patrick
Loney, MBA, BSN, RN, Director of the
Pediatric Mental Health Institute.
Using the Nurse Director Mentoring
Plan, Amy and Patrick met monthly
from October 2018 to September
2019. Amy, being new to her role
as Emergency Services Director,
and Patrick (who was new to the
organization) developed their peer
mentor relationship on a foundation
of new understanding and openness
to mentoring opportunities based
on their different backgrounds and
expertise. Initially, Patrick and Amy
discussed several topics including
company culture, key contacts
and wayfinding resources. As they
continued to meet, they often found
that they were dealing with similar
situations related to their new roles,
and they were able to discuss team
building, leadership resources and
process improvement strategies.
In fact, in August 2019, Amy
and Patrick cohosted a process
improvement event to address patient
flow between departments. Clinical
team members for the Psychiatric ED
and inpatient psychiatric units came
together, reviewed the current state of
the admission process from Psychiatric
ED to admission on the inpatient
psychiatric units, and identified
opportunities to enhance this process.
Both Amy and Patrick feel the peer
mentorship program strengthened
their working relationship and helped
improve the teamwork between their
respective departments.
AMY LEWIS, MSN, RN NEA-BC
Director of Emergency Services
PATRICK LONEY, MBA, BSN, RN
Director of the Pediatric Mental Health Institute
2019 Nursing Year in Review