feature story DFW Airport
“Our new
parking facility
for Terminal A
was designed
with customer
convenience
and accessibility
in mind.”
Easy Access
The new parking garage in
Terminal A at DFW Airport
directs drivers to available
parking by a guidance
system that uses LED
lighting to identify empty
spaces. The parking
garage adds nearly 8,000
spaces to the airport.
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Customer feedback was key in the design of the new
garage, which is bright in both lighting and color design. Floors are flat, alleviating the need for passengers
to climb inclines, and a high-speed elevator brings passengers directly to the terminal in just seconds.
The 2.9 million-square-foot structure adds 7,793
spaces to the airport’s parking portfolio, bringing the
number of on-airport spaces to 42,000. It also has more
capacity than other existing parking facilities, making
it one of the largest parking structures in Texas.
“Our new parking facility for Terminal A was designed with customer convenience and accessibility
in mind,” said Ken Buchanan, executive vice president of revenue management for DFW Airport, in
a news release published by DFW Airport. “It offers
energy-efficient lighting, state-of-the-art technology
and way-finding, as well as dramatic enhancements in
customer service.”
Flying In, Flying Through
DFW Airport is a first stop back in the U.S. for many
Americans traveling abroad. To make that welcome
home even more inviting, the airport will become one
of the first in the country to introduce a new automated passport control system. Launched in 2013, 32 new
kiosks allow U.S. citizens to experience faster re-entry
times. Unlike other systems, the automated passport
control system at DFW Airport doesn’t require passengers to pre-register with the system, making it available
to all U.S. citizens to use.
As an expanding gateway for international travel,
DFW Airport is a premier aviation entry point into the
U.S. and fosters growing markets in South America
by supporting new and expanded American Airlines
service from South American markets, including Sao
Paulo, Rio de Janeiro and Lima. American Airlines
also serves Buenos Aires, Argentina; Caracas, Venezu-
ela; and Santiago, Chile, from its home base and largest
hub at DFW Airport and plans to extend that service
to Bogota, Colombia.
As a trading partner with the U.S., exports to South
America from DFW Airport are at their highest levels ever, with steady increases over the last three years.
Texas is the largest exporter of manufactured goods
to Brazil, including petroleum and coal equipment,
chemicals, computer and high technology equipment,
machinery and transportation equipment.
DFW Airport serves the fastest growing region in
the U.S. and is a magnet for business to North Texas.
Twenty-three of the Forbes Global 2000 headquarter
their companies in North Texas, and 18 Fortune 500
companies make their home in the Dallas-Fort Worth
area. Several of these firms cite DFW Airport as an important deciding factor in locating their headquarters
in the region. DFW Airport generated $31.6 billion in
economic activity in 2013 for North Texas, according
to an economic impact analysis conducted by the University of North Texas Center of Economic Development and Research.
Reimagined Traveler Experiences
Recognizing how travelers’ spend the time they have in
the terminal is an important part of the guest experience, DFW Airport is reimagining options for this time
with new retail, restaurants and amenities tailored to a
wide variety of travelers’ needs. Whether it’s choosing
something to eat, playing with your child, or getting