Registration Policies
• Trips: Refunds of no more than 50% of the fee will be granted up
to four weeks prior to the trip, pending prepaid expenses. In the
Registration Period and Deadline
NSSRA program registrations are processed on a first come, first event that NSSRA cancels a trip, you will receive a full refund.
served basis. We advertise the registration period for both the
current and upcoming program season in each seasonal program • Medical Cancellations: When cancelling for a medical reason,
guide. Some programs have become so popular that they may refunds are minus NSSRA prepaid costs, and NSSRA requires a note
reach their maximum capacity prior to the registration deadline. from your doctor.
We encourage you to register early!
• NSSRA-Initiated Cancellations: In the event that NSSRA
Registrations received prior to 9:00 am on Monday, November 5 will cancels a program, you will receive a full refund.
Important Registration Information
be processed manually in random order. Processing registrations
manually takes time. Registering online through WebTrac at 9:00 Resident/Non-Resident Policy
If you live in one of NSSRA’s ten partner park districts or two cities
am is the best, fastest option to get into your favorite programs.
and one village, you are considered a resident. These include the
Park Districts of Deerfield, Glencoe, Glenview, Highland Park,
Waiting List
If the program you have selected is full, you will be put on the waiting Kenilworth, Lake Bluff, Northbrook, Northfield, Wilmette and
list and your payment may not be processed. Your position on the Winnetka, the Cities of Lake Forest and Highwood, and the Village
waiting list is based upon when your completed registration form of Riverwoods.
is received. We will make every effort to accommodate waiting lists.
However, additional openings may not be available due to facility Individuals residing outside the NSSRA boundaries (in an area that
does not support NSSRA through tax dollars) must pay an annual
space, pre-purchased tickets, transportation, or staffing needs.
Administrative Fee prior to registering for any NSSRA program. The
Administrative Fee is determined annually. The Administrative Fee
Program & Transportation Fees and Payment (Updated!)
Each program and event listed in our program guide is assigned one is approximately $2,200. This fee allows participation in NSSRA
code and one fee. If the program offers optional transportation, a programs for one year.
separate code and fee will be listed. On the registration form (pages
61 - 62), registrants should fill in the program name, code and fee. Program Guide Availability
If transportation is desired, registrants should also complete the Seasonal program guides are mailed to our current mailing list
using first class postage. Please contact our office if you do not
transportation location/codes and fee.
receive your program guide. Program guides are also available
Outstanding balances must be paid prior to registration for at the NSSRA office, at most of our partner agency facilities and
the next season. Registration forms must include a minimum in NSSRA vehicles. The program guide is also published on our
payment of 15% of the total cost. If assistance is needed regarding website prior to the registration period.
payment, contact the NSSRA Registrar.
Primary Mailing Address Used for NSSRA Mailing Lists
Program Refunds
When a participant’s parents or guardians have multiple mailing
For all programs, camps, special events and trips, full refunds will be addresses, all of our correspondence is sent to the address listed on
granted up to the registration deadline. Please review the following the program registration form. If another parent or guardian, living
for information regarding refunds after the registration deadline. at a different address, would like to receive information from NSSRA,
the person who signs the registration form must submit a written
• Ongoing Weekly Programs and Camps: A prorated refund of the request to Superintendent Mel Robson at [email protected].
program and/or transportation fee minus 10% (maximum of $10) Program and participant information will also be communicated
and NSSRA-incurred costs (tickets, staff costs, etc.) will be made to the individual who signs the registration form. Sometimes the
when NSSRA is notified prior to the third session of an ongoing person who signs the registration form and the person who pays
program.
program fees are different. Nevertheless, the person who signs the
registration form is NSSRA’s primary contact.
• One-Time Events & Social Clubs: Notice is required at least one
week in advance for refunds (minus 10% at a maximum of $10, and
prepaid costs) for one-time events and social clubs.
www.nssra.org
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