Registration Policies
Trips:
Refunds of no more than 50% of the fee will be granted up to four
Registration Period and Deadline
NSSRA program registrations are processed on a first come, first weeks prior to the trip, pending prepaid expenses. In the event
served basis. We advertise the registration period for both the that NSSRA cancels a trip, you will receive a full refund.
current and upcoming program season in each seasonal program
guide. Some programs have become so popular that they may Medical Cancellations:
reach their maximum capacity prior to the registration deadline. When cancelling for a medical reason, refunds are minus NSSRA
prepaid costs, and NSSRA requires a note from your doctor.
We encourage you to register early!
Important Registration Information
Registrations received prior to 9:00 am on Monday, April
24 will be processed manually in random order. Processing
registrations manually takes time. Registering online
through WebTrac at 9:00 am is the best, fastest option to
get into your favorite programs.
NSSRA-Initiated Cancellations:
In the event that NSSRA cancels a program, you will receive a full
refund.
Resident/Non-Resident Policy
If you live in one of NSSRA’s ten partner park districts or two cities
and one village, you are considered a resident. These include the
Park Districts of Deerfield, Glencoe, Glenview, Highland Park,
Kenilworth, Lake Bluff, Northbrook, Northfield, Wilmette and
Winnetka, the Cities of Lake Forest and Highwood, and the Village
of Riverwoods.
Waiting List
If the program you have selected is full, you will be put on the
waiting list and your payment may not be processed. Your position
on the waiting list is based upon when your completed registration
form is received. We will make every effort to accommodate
waiting lists. However, additional openings may not be available
due to facility space, pre-purchased tickets, transportation, or Individuals residing outside the NS SRA boundaries (in an area that
does not support NSSRA through tax dollars) must pay an annual
staffing needs.
Administrative Fee prior to registering for any NSSRA program. The
Administrative Fee is determined annually. The Administrative Fee
Program and Transportation Fees
Each program and event listed in our program guide is assigned is approximately $2,200. This fee allows participation in NSSRA
one code and one fee. If the program offers optional transportation, programs for one year.
a separate code and fee will be listed. On the registration form
(pages 57-58), registrants should fill in the program name, code Program Guide Availability
and fee. If transportation is desired, registrants should also Seasonal program guides are mailed to our current mailing list
using first class postage. Please contact our office if you do not
complete the transportation location/codes and fee.
receive your program guide. Program guides are also available
at the NSSRA office, at most of our partner agency facilities and
Program Refunds
For all programs, special events and trips, full refunds will be in NSSRA vehicles. The program guide is also published on our
granted up to the registration deadline. Please review the website prior to the registration period.
following for information regarding refunds after the registration
deadline.
Primary Mailing Address Used for NSSRA Mailing Lists
When a participant’s parents or guardians have multiple mailing
Ongoing Weekly Programs:
addresses, all of our correspondence is sent to the address listed
A prorated refund of the program and/or transportation fee minus on the program registration form. If another parent or guardian,
10% and NSSRA-incurred costs (tickets, staff costs, etc.) will be living at a different address, would like to receive information
made when NSSRA is notified prior to the third session of an from NSSRA, the person who signs the registration form must
ongoing program.
submit a written request to Superintendent Mel Robson or
[email protected]. Program and participant information will
One-Time Events & Social Clubs:
also be communicated to the individual who signs the registration
Notice is required at least one week in advance for refunds (minus form. Sometimes the person who signs the registration form and
10% and prepaid costs) for one-time events and social clubs.
the person who pays program fees are different. Nevertheless, the
person who signs the registration form is NSSRA’s primary contact.
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Register online at register.nssra.org.