Registration Policies
Registration Period and Deadline
NSSRA program registrations are processed on a first come, first
served basis. We advertise the registration period for both the
current and upcoming program season in each seasonal program
guide. Some programs have become so popular that they may
reach their maximum capacity prior to the registration deadline.
We encourage you to register early!
Important Registration Information
Trips: Refunds of no more than 50% of the fee will
be granted up to four weeks prior to the trip, pending
prepaid expenses. In the event that NSSRA cancels a trip,
you will receive a full refund.
Medical Cancellations: When cancelling for a medical
reason, refunds are minus NSSRA prepaid costs, and
NSSRA requires a note from your doctor.
NSSRA-Initiated Cancellations: In the event that NSSRA
Registrations received prior to 9:00 am on Monday, July 16 will
cancels a program, you will receive a full refund.
be processed manually in random order. Processing registrations
manually takes time. Registering online through WebTrac at 9:00
Resident/Non-Resident Policy
am is the best, fastest option to get into your favorite programs.
If you live in one of NSSRA’s ten partner park districts or two cities
and one village, you are considered a resident. These include the
Waiting List
If the program you have selected is full, you will be put on the Park Districts of Deerfield, Glencoe, Glenview, Highland Park,
waiting list and your payment may not be processed. Your position Kenilworth, Lake Bluff, Northbrook, Northfield, Wilmette and
on the waiting list is based upon when your completed registration Winnetka, the Cities of Lake Forest and Highwood, and the Village
form is received. We will make every effort to accommodate of Riverwoods.
waiting lists. However, additional openings may not be available
due to facility space, pre-purchased tickets, transportation, or Individuals residing outside the NSSRA boundaries (in an area that
does not support NSSRA through tax dollars) must pay an annual
staffing needs.
Administrative Fee prior to registering for any NSSRA program. The
Administrative Fee is determined annually. The Administrative Fee
Program and Transportation Fees
Each program and event listed in our program guide is assigned is approximately $2,200. This fee allows participation in NSSRA
one code and one fee. If the program offers optional transportation, programs for one year.
a separate code and fee will be listed. On the registration form
(pages 65 - 66), registrants should fill in the program name, Program Guide Availability
code and fee. If transportation is desired, registrants should also Seasonal program guides are mailed to our current mailing list
using first class postage. Please contact our office if you do not
complete the transportation location/codes and fee.
receive your program guide. Program guides are also available
at the NSSRA office, at most of our partner agency facilities and
Program Refunds
For all programs, camps, special events and trips, full refunds in NSSRA vehicles. The program guide is also published on our
will be granted up to the registration deadline. Please review the website prior to the registration period.
following for information regarding refunds after the registration
deadline.
Primary Mailing Address Used for NSSRA Mailing Lists
When a participant’s parents or guardians have multiple mailing
Ongoing Weekly Programs and Camps: A prorated
addresses, all of our correspondence is sent to the address listed
refund of the program and/or transportation fee minus
on the program registration form. If another parent or guardian,
10% (maximum of $10) and NSSRA-incurred costs (tickets, living at a different address, would like to receive information
staff costs, etc.) will be made when NSSRA is notified prior from NSSRA, the person who signs the registration form must
to the third session of an ongoing program.
submit a written request to Superintendent Mel Robson at
[email protected]. Program and participant information will
One-Time Events & Social Clubs: Notice is required at
also be communicated to the individual who signs the registration
least one week in advance for refunds (minus 10% at a
form. Sometimes the person who signs the registration form and
maximum of $10, and prepaid costs) for one-time events the person who pays program fees are different. Nevertheless, the
and social clubs.
person who signs the registration form is NSSRA’s primary contact.
www.nssra.org
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