Transportation Policies
Transportation Information
Program descriptions will indicate if transportation is available. NSSRA provides door-to-door and community location transportation for select programs.
If you register for a transportation option, please list your choice of pick up AND drop off locations on the registration form where indicated, using codes
provided on page 56. If you would like to use NSSRA as a transportation location and it is not listed as an option, please contact NSSRA
Recreation Specialist Mary Kate Murphy at (847) 509-9400 x6833 or mkmurphy@nssra.org.
If a participant is registered for transportation and will not need transportation pick up and/or drop off on a particular day(s), please notify NSSRA by
calling the front office at (847) 509-9400. Routes are otherwise unnecessarily delayed.
Door-to-Door Routes
Door–to–door transportation is for residents only. Door–to–door routes are planned according to the number of participants registered and their locations,
as well as the final destination. With limited vehicles available, it may be necessary for participants to ride the bus for up to 1.5 hours. NSSRA staff will
assist participants to and from their homes, but driveways and walkways must be clear of debris and obstacles. Staff will not enter homes. Persons
unable to be in a house alone should have someone meet the bus at the designated time of return. NSSRA cannot wait more than ten minutes due to the
demanding transportation schedule. Participants will be picked up and dropped off in geographical order. If this schedule is inconvenient, please contact
NSSRA Recreation Specialist Mary Kate Murphy at (847) 509-9400 x6833 or mkmurphy@nssra.org. We will do our best to accommodate you!
Rec N’ Roll Transportation
Transportation to and from NSSRA’s Rec N’ Roll after school program must be coordinated by the family or guardian. Parents and/or guardians may drop
off participants at the program location or work with the school to coordinate transportation services from school to the program location. Participants
may arrive to the program location as early as 3:00 pm, but no later than 3:45 pm in order for the group to leave for the outing scheduled. Any participant
who does not arrive to the program location by 3:45 pm will be required to meet at the outing location at a designated time or will be sent home. If the
participant will be using transportation from school to NSSRA’s Rec N’ Roll program, the parent/guardian must notify the participant’s school of the day
and time the participant has registered for Rec N’ Roll. NSSRA will follow up with the participant’s school as listed on the Annual Information Form (AIF) to
confirm the registration and location of the after school program.
Late Pick Up Policy
When parents/guardians/group home staff are late picking up a participant, drivers will wait a maximum of ten minutes from the scheduled time. After
the ten-minute wait period, the driver will continue on the route to the next location. Participants/families who do not arrive on time may be asked to
meet at an alternate location. After ten minutes, a fee may be applied.
Pick Up & Drop Off Safety
For the safety of all participants, parents/guardians/group home staff must personally check in with a program leader/driver when dropping off and
picking up a participant. Staff cannot leave a program or other participants to escort an individual to or from a vehicle. Therefore, parents/guardians/
group home staff are asked to park and check in with the program leader during both drop off and pick up for all programs.
Participant Transportation Safety
NSSRA has implemented the following transpor