Registration Policies
Important Registration Information
Medical Cancellations:
When cancelling for a medical reason, refunds are minus NSSRA
prepaid costs, and NSSRA requires a note from your doctor.
Registration Period and Deadline
NSSRA program registrations are processed on a first come, first
served basis. We advertise the registration period for both the current
NSSRA-Initiated Cancellations:
and upcoming program season in each seasonal program guide.
In the event that NSSRA cancels a program, you will receive a
Some programs have become so popular that they may reach their
maximum capacity prior to the registration deadline. We encourage full refund.
you to register early!
Resident/Non-Resident Policy
If you live in one of NSSRA’s ten partner park districts or two
Waiting List
If the program you have selected is full, you will be put on the waiting cities and one village, you are considered a resident. These
include the Park Districts of Deerfield, Glencoe, Glenview,
list and your payment may not be processed. Your position on the
Highland Park, Kenilworth, Lake Bluff, Northbrook, Northfield,
waiting list is based upon when your completed registration form is
Wilmette and Winnetka, the Cities of Lake Forest and Highwood,
received. We will make every effort to accommodate waiting lists.
and the Village of Riverwoods.
However, additional openings may not be available due to facility
space, pre-purchased tickets, transportation, or staffing needs.
Program and Transportation Fees
Each program and event listed in our program guide is
assigned one code and one fee. If the program offers optional
transportation, a separate code and fee will be listed. On the
registration form (pages 57-58), registrants should fill in the
program name, code and fee. If transportation is desired,
registrants should also complete the transportation location/
codes and fee.
Program Refunds
For all programs, special events and trips, full refunds will
be granted up to the registration deadline. Please review
the following for information regarding refunds after the
registration deadline.
Ongoing Weekly Programs:
A prorated refund of the program and/or transportation fee
minus 10% and NSSRA-incurred costs (tickets, staff costs, etc.)
will be made when NSSRA is notified prior to the third session
of an ongoing program.
One-Time Events & Social Clubs:
Notice is required at least one week in advance for refunds
(minus 10% and prepaid costs) for one-time events and social
clubs.
Trips:
Refunds of no more than 50% of the fee will be granted up to
four weeks prior to the trip, pending prepaid expenses. In the
event that NSSRA cancels a trip, you will receive a full refund.
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Individuals residing outside the NSSRA boundaries (in an area
that does not support NSSRA through tax dollars) must pay an
annual Administrative Fee prior to registering for any NSSRA
program. The Administrative Fee is determined annually. The
Administrative Fee is approximately $2,200. This fee allows
participation in NSSRA programs for one year.
Program Guide Availability
Seasonal program guides are mailed to our current mailing list
using first class postage. Please contact our office if you do not
receive your program guide. Program guides are also available
at the NSSRA office, at most of our partner agency facilities and
in NSSRA vehicles. The program guide is also published on
our website prior to the registration period. Registration forms
are processed on a first come, first served basis. Forms received
before the registration open date will be processed in a random
order on Monday, July 18.
Primary Mailing Address Used for NSSRA Mailing Lists
When a participant’s parents or guardians have multiple
mailing addresses, all of our correspondence is sent to the
address listed on the program registration form. If another
parent or guardian, living at a different address, would like
to receive information from NSSRA, the person who signs
the registration form must submit a written request to the
Superintendent of Recreation. Program and participant
information will also be communicated to the individual who
signs the registration form. Sometimes the person who signs
the registration form and the person who pays program fees are
different. Nevertheless, the person who signs the registration
form is NSSRA’s primary contact.
Register online at register.nssra.org.