CLUB HAPPENINGS 13
A DAY IN THE LIFE OF …
AN NSRCC SKY RANGE CSO
By Nur Isyana, Assistant Executive( Corporate Communications)
In this series of articles, we bring our readers closer to NSRCC staff by getting to know a little more about them. In this article, we introduce David Wee who works at NSRCC Sky Range.
Say hello to David Wee! The 69-year-old is a Customer Service Officer( CSO) at our Sky Range. David has seen through all of the different driving ranges at NSRCC Changi.
His journey with NSRCC started in 2008 at the three-storey driving range.“ If I remember correctly, there were 52 bays at our first driving range. We then had to relocate to the temporary driving range, which was smaller and had fewer bays. Now, we have this unique and modern Sky Range,” he shared.
Regardless of the changes to his‘ office’, David said that his job is essentially still the same.“ It’ s really about helping our members and nonmembers, to make sure that they have a good time practising at our bays.”
David works two shifts. When doing the morning shift, he starts work at 7.00am. His first task? Switching on and setting up all the tablets for the SkyTrak system at the bays.“ I will go level by level, so I usually start at level 4, and work my way down to level 3 and level 2. When I’ m done, I will clean and sanitise the baskets and bay tags. By 8.00am, I will be seated behind the counter, waiting to welcome members and to assist them with card validation and top-up.” David also manages the waiting list for bays.
“ This is what I like about my job. I get to know more people, our members and our guests. I like interacting with people.”
When he is working the afternoon shift, he reports to work by 1.45pm. David gets a brief handover from his morning shift colleague, then goes off making his rounds at the bays. During the rounds, he will check that the SkyTrak systems and ball dispensing machines are in working order. Whilst being interviewed for this article, David was also busy greeting and interacting with the bay users. Such is his dedication!