NSCnews Online April 2017 | Page 37
Always emotionally stressful, it was important to
dicsonnect at the end of the day, but, as a mother,
she took away one important life lesson.
“People’s circumstances change so quickly,” she said.
“Having a normal, healthy child is a blessing -
but it could just as easily be that your child
is born with a problem and you become
their carer for the rest of your life.”
It’s the sort of empathy and understanding
that makes her proud of the legatees in
whose interests she now works.
Apart from the hospital job, she has also taken on
some unusual tasks within Education Queensland,
and, more recently, for James Cook University.
One of those was a suicide prevention
conference in the early days of the internet
when cyber-bullying was fairly new.
In typically optimistic fashion, she fl ipped it on its head
and spoke about mental health, rather than mental illness.
“We had about 30 organisations involved
and we talked about signs and symptoms of
deteriorating mental health, and how to introduce
programs to build resilience,” she said.
A large part of what Nicole hopes to achieve
at Legacy Townsville is to improve the club’s
links with the city’s corporate community.
She wants to connect with businesses that may not
be aware of the opportunities off ered by Legacy.
“There are many ways Legacy can become
involved with them,” Nicole said.
Some businesses set aside 7½ hours
annually for employees to do volunteer
work - that could help a Legacy widow.
“Or they might be happy to donate something for a
raffl e, or have a Legacy tin hat on the counter.”
She said people were surprised Legacy was not
a Government-supported agency, but it survived
and operated entirely on money raised locally.
Her fi rst task in the new job, enthusiastically aided
by offi ce manager Wendy Eberle, was to clean out
the club’s offi ces, and reorganise the back rooms to
make them productive, rather than being storage areas
more often forgotten than remembered.
“I absolutely love coming
to work,” she said.
“Everybody is here with the right
intent, and here to make a diff erence.
“They’re all volunteers, but
they’re also members who
pay their membership.
“They pay for the privilege of
volunteering, they pay all the
expenses to go out and support
people, and they turn up to the club
meetings every second Monday night.
“That can’t be said about most
places where you go to work.”
If you want to get involved in Legacy,
either as a corporate partner, a
volunteer, or a Legatee,
contact Nicole at
the offi ce phone:
4772 7533.
Nicole Hayes,
CEO Legacy
Townsville
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