NR 477 Complete Course Material NR 447 ( all weeks dqs and assignments ) | Page 8

Points

This assignment is worth 200 points. Directions 1. Read Finkelman (2012), pp. 361–376. 2.
Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to
negatively impact patient care.

Decide if delegation was an issue in the conflict. This should be from your practice setting or
prelicensure experiences.

3. Provide details of what happened, including who was involved, what was said, where it
occurred, and what was the outcome that led you to decide the conflict was unresolved.

4. Identify the type of conflict. Explain your rationale for selecting this type.

5. Outline the four stages of conflict, as described in our text, and how they relate to your
example.

6. Propose strategies to resolve the conflict. Search scholarly sources in the library and the
Internet for evidence on what may be effective.

7. Discuss if delegation was an issue in the conflict. Be specific.

8. Describe how you would collaborate with a nurse leader to reach consensus on the best
strategy to employ to deal with the conflict.

9. Describe the rationale for selecting the best strategy.