WHO ' S WHO 2025
MARCELLA EPPSTEINER
20 EMPLOYEES I OVERSEE
Chief Experience Officer Mission Rock Residential , LLC
34,000 + 2004
UNITS IN PORTFOLIO
BEGAN WORKING IN MULTIFAMILY
◆ My Go-to Morning Drink : Ginger tea
◆ Fictional Character I ' d Like to Meet : Rhysand . You know why .
◆ How My Leadership Style Has Evolved : Communication . Communication . Communication . My leadership style has evolved by emphasizing communication every step of the way . Conflict is merely rooted in a misunderstanding . Resistance to change is rooted in not having enough information . I understand more and more the value of effectively communicating the why ; therefore , I invest in communication a heck of a lot more now than I did 20 years ago .
◆ Title of My Autobiography The Experience is the Point
◆ Eliminate From My Day-To-Day Routine : Putting in contacts . Oh , how wonderful it must be to wake up in the morning or walk around in the middle of the night and just see things clearly .
◆ Most Memorable Compliment I ' ve Received : You inspire me .
◆ My Go-To Way to Relax After a Stressful Day : Change into comfy clothes and dance with my daughter .
◆ Goal I ' m Working Toward : Make a positive impact while understanding myself better .
◆ Small Habit or Daily Ritual That Brings Me Joy : I like to take a few moments to describe the color of the sky on any given day . There are only so many alternatives to “ baby blue ” despite my best attempt to be poetic .
ANGELA FLETCHER
Director of Housing Management Division
220
EMPLOYEES I OVERSEE
Denver Housing Authority
5,000 1988
UNITS IN PORTFOLIO
BEGAN WORKING IN MULTIFAMILY
◆ My Go-to Morning Drink : Sweet / Spicy Tea
◆ Fictional Character I ' d Like to Meet : Atticus Finch from “ To Kill A Mockingbird ” as he refused to accept the town ’ s racial prejudice trait and he was determined to do everything to ensure justice for a person of color .
◆ How My Leadership Style Has Evolved : I started with the philosophy to be firm with compassion , but I have changed to be compassionate first then firm .
◆ Title of My Autobiography : Managing spaces and places : A Life in Property Management
◆ Eliminate From My Day-To-Day Routine :: Answering tons of emails
◆ Most Memorable Compliment I ' ve Received : A thank you from an 80-year-old tenant who told me her apartment was the nicest place she ever called home . This is amazing as this tenant lived 80 years and she finally had a nice place to live .
◆ My Go-To Way to Relax After a Stressful Day : A massage
◆ Goal I ' m Working Toward : Mentoring young professionals
◆ Small Habit or Daily Ritual That Brings Me Joy : Start the morning being thankful for one thing
26 | TRENDS NOV / DEC 2024 www . aamdhq . org