Norwex AUS NZ LifeStyle Magazine october_lifestyle_flip | Page 37

Compliance Corner
Social Media Influencers
Media Policy updates effective October 15, 2018
A Social Media Influencer is a user on social media (Twitter,Instagram, Facebook, etc.) who has a large
or loyal group of followers. To ensure a fair and level playing field for all Consultants, the following rules
apply if a Consultant wishes to affiliate with a Social Media Influencer to promote their Norwex business
or otherwise engage a Social Media Influencer to promote or market Norwex products on behalf of the
Consultant. There are two categories of Social Media Influencer. A “Micro” Social Media Influencer is
defined as an Influencer with no more than 5,000 followers. A “Macro” Social Media Influencer is defined
as an influencer with more than 5,000 followers.
(a) Affiliation with a “Micro” Social Media Influencer. Consultants are permitted to affiliate with Micro
Social Media Influencers to market and promote their Norwex business subject to the following conditions:
(i) Consultant is deemed to be responsible for all content posted by the Social Media Influencer. If the
influencer posts content that does not comply with the Norwex Media Policy or Policies and Procedures,
this will be treated as a policy violation by the Consultant; (ii) If a Consultant provides free product to a
Social Media Influencer, the total retail value of product given to the influencer shall not exceed $500.00 in
a twelve-month period; (iii) If a Consultant provides free product to a Social Media Influencer, the Social
Media Influencer must disclose this fact in any posts referring to or promoting Norwex or the Consultant’s
Norwex business; (iv) Payments by a Consultant to a Social Media Influencer are prohibited; (v) Norwex
product giveaways are prohibited; and (vi) If a Micro Social Media Influencer ís following grows to more
than 5,000 members, the Consultant must sever ties with the Influencer and the relationship will continue
between the Norwex Home Office and Social Media Influencer.
(b) Affiliation with “Macro” Social Media Influencers is prohibited. Consultants are not permitted to
affiliate with a Macro Social Media Influencer to promote their Norwex business or otherwise engage a
Macro Social Media Influencer to promote or market Norwex products on the Consultant’s behalf.
Consultant Care Centre Tips
1. You cannot add to an order
once it has been submitted. or more within a rolling 3
month calendar cycle.
2. Being Inactive does not
mean that your account
is Dormant. Inactive
Consultants are still able
to submit orders. It just
means that you have not
maintained cumulative
Subtotal A sales of $250 3. Pre-Authorisation of
payments - Payment will
expire after 5+ working days
if the order is not submitted
and then it will be up to
the Bank to delete the Pre-
Authorised Payment.
4. Payment - Once the
order has been submitted,
payment will be settled in 3
days (not business days).
5. A reminder to please
read the small print on
all our flyers for Terms &
Conditions!
Home Office News . October / November
37