Jack Reynolds , the quality manager , has been with the company for six and a half years and has been in the quality role for over two years . He proudly sits on the leadership team and works on strategic planning and quality supervision . He declared that developing a quality manual and improving sections was a big deal for them . Reynolds came from the machining side of the business , so he understood “ running machines ” but also had management skills from other past careers .
Reynolds said that the company is family oriented — “ many family members , cousins , sons , daughtersin-law ,” — employees that have been there for decades . He added that the culture at Duyck is “ very adaptive ” and responsive to the customer ’ s needs , “ They have a can-do spirit .”
Mark Lambert is VP of sales , and he ’ s been with the company for seven years . He develops new customers and manages the customer service account planners to serve existing customers . He , too , reflected upon the family-oriented nature of the company . He also likes the “ rural , small-town community feel .”
He says that most employees live nearby and enjoy the proximity to work .
Lambert is excited about the company ’ s foray into the aerospace industry . “ The biggest opportunity for us is expanding our reach into the aerospace industry . We were busy with our existing customers during the pandemic and could not go after new aerospace work . As we head into more of a normal business environment , we can support aerospace .”
Andy said that they could provide any machined component for the aerospace industry .
38 NORTHWEST AEROSPACE NEWS