Northwest Aerospace News February | March Issue No. 13 | Page 44

F or all employees, quality customer service is mission critical and Hempstead said that employees are mentored on how to provide the best customer service. They are doing something right since the company has been operating for over 33 years and is still growing. They offer aircraft tooling and automation projects in three key areas: Specialty: · Customer-specified custom projects that are outside traditional automation and tooling — space, satellites, mili- tary test cells, are some examples. · Automation: · This can be described as a machine that never stops moving — riveting machines, robots, machines that drill holes, and carbon fiber layup are samples. · Aircraft Tooling: · Equipment designed to hold and move aircraft parts through a process — spar drilling and fastening machines, fuselage machines, wing assembly machines are types of aircraft tooling they produce. 44 NORTHWEST AEROSPACE NEWS Electroimpact AFP Robot creating a layup on an off-axis rotating tool. Capable of high speed lamination on rotating complex geometry, Electroimpact robotic AFP systems are a low-cost system designed to manufacture an extremely wide range of parts.