“It’s one thing to say, ‘It’s [NorthstarMLS] valuable to my business'. But what matters is how valuable we can be and how how much better we can get. When we’ve got people who have experienced other MLS's and are telling people that this is as good as it is – that’s saying to me we’re getting our job done for the customer.”
- John Mosey, NorthstarMLS President & CEO
2013 SQI Survey
Results
By the
Numbers
Above: 95% of respondents said if asked by another agent elsewhere in the country, they would say NorthstarMLS is a valued asset to their business.
Survey Results
2013
Marks the eighth year of the NorthstarMLS SQI Survey
53
Survey categories in the 2013 SQI Survey, compared to 25 of them in 2012
39
% survey response rate in 2013
92
% of respondents that rated NSMLS as 'Excellent' on being 'professional'
Above: The overall SQI Index of Excellence rating for NorthstarMLS is 80%. This tied for last year as the highest overall SQI rating NorthstarMLS has achieved in 8 years.
35
# of rating categories in the 2013 survey. We had been using 12 in previous years
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