North Texas Dentistry Volume 9 Issue 4 2019 ISSUE 4 DE - Page 18
by a heavy workload without the benefit of personal
development. Recent workforce research has shown personal
development to be the secret potion that can prevent burnout.
This applies to both the doctor and staff. Along with personal
growth come energy, passion, and an interest to continue grow-
ing and succeeding. We have found that the most successful
healthcare practices expend significant resources in the devel-
opment of their people. These are the same practices that serve
as icons in our industry.
With ineffective leadership and an underdeveloped staff, the
practice must work harder to compensate for these deficiencies.
Often, the best people burn out and will eventually leave the
practice in search of something more enjoyable and rewarding-
a practice that is willing to invest in their personal development.
Unfortunately, this leaves the less qualified team members to
carry the load which soon becomes very heavy and unsustain-
able. When it becomes obvious that the problems are not solv-
able through more work, exhaustion, burnout, and poor
work/life balance becomes the unavoidable consequence. If
these conditions persist long enough, then disillusionment, anx-
iety and depression are the unfortunate outcome.
SYMPTOMS: exhaustion, loss of passion, widespread practice
decline, turnover, disillusionment, anxiety, depression
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In summary, all the major stress producers that dentists report-
managing their team, inadequate income, lack of meaningful
work, navigating a complex marketplace, have their basis and
their solution around the leader’s competencies. Most dental
practice owners are looking for solutions in the latest technol-
ogy, business management systems, clinical training, and mar-
keting. Without a doubt, these assets are important parts of a
comprehensive strategy for success. However, their impact on
the practice will have a ceiling that is determined by the level of
leadership provided by the doctor. Business performance is
directly correlated with the level of leadership operating within
the organization. The research and case studies completed over
the last thirty years consistently reveal this.
There is hope, however. Extensive research into leadership
development has resulted in new tools and highly reliable
assessments that pinpoint a potential leader’s generative/cre-
ative competencies that enhance leadership effectiveness as well
as those reactive tendencies that inhibit one’s leadership capa-
bilities. Armed with this vital information, individualized lead-
ership development programs are now designed for doctors by
trained professional coaches. Furthermore, new and creative
ways of assessing the efficacy of these individualized leadership
development programs are now available and are widely
employed in the development process.
We now know that great leaders are not born, they are made.
Sometimes they are made out of crisis or adversity. Sometimes
they are made intentionally by someone who wants to experi-
ence a better life. That someone could be you. That journey
could begin today. All it takes is an awareness of the importance
of leadership and the commitment to develop those skills. There
are more resources to guide you now than ever before. It is up
to you.
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18 NORTH TEXAS DENTISTRY | www.northtexasdentistry.com
Drs. Joel Small and Edwin (Mac) McDonald have a total of over
75 years of dental practice experience. Both doctors are trained and
certified Executive Leadership Coaches. They have joined forces to
create Line of Sight Coaching, a business dedicated to helping their
fellow dentists discover a better and more enjoyable way to create
and lead a highly productive clinical dental practice. Through their
work, clients experience a better work/life balance, find more joy in
their work, and develop a strong practice culture and brand that pos-
itively impacts their bottom line. To receive their free eBook, 7 Sur-
prising Steps to Grow Your Practice Through Leadership, go to
www.lineofsightcoaching.com.