North Texas Dentistry Volume 9 Issue 1 2019 ISSUE 1 DE | Page 14

practice marketing Successfully Branding a Dental Sleep Medicine Practice I f you’re one of the many dental practices that is looking to add sleep apnea treatment to your service offerings, you need to develop a stand-alone brand for sleep. When I mention to dental industry outsiders that dentists can provide sleep apnea treatment, the response is nearly always the same: “How does a dentist treat sleep apnea?” Most patients have a difficult time making the mental connec- tion between dentistry and sleep apnea treatment. This under- standable disconnect makes it critical to develop a unique brand identity for sleep that is separate from your general dental practice. Creating a separate brand identity is not meant to hide the fact that you’re a dentist, it is simply to prevent this mental hurdle from hindering your ability to attract sleep patients. Plus, it allows greater marketing flexibility across both print and dig- ital platforms. by Marc Fowler 4) Establish a separate phone number. Preferably a number with HIPAA compliant call recording for staff training purposes. Have your staff answer incoming calls using the name of your sleep practice. 5) Build a sleep website. Simply having a page on your main practice website about oral appliance therapy will not allow your direct-to-patient marketing efforts to achieve maximum success. Your website must position you as the authority on the topic of sleep apnea & snoring treatment. When a prospective sleep patient sees dental implants, teeth whitening, crowns and root canals listed on your services page alongside sleep apnea, it won’t have them thinking “this is a sleep expert”. Once they’re in the office and you’ve had the opportunity to explain to them how oral appliance therapy can successfully treat sleep apnea, patients will be able to see why you, as a dentist, are able to provide an excellent treatment option and in most cases, a viable alternative to CPAP. The following 11-step checklist will help you get started on cre- ating a sleep brand built to position you properly in the minds of prospective sleep patients. SLEEP PRACTICE BRANDING CHECKLIST 1)  Select a name for your sleep practice. The practice name should not contain the word “dental.” As previously mentioned, when a patient sees “dental sleep” they’re most likely thinking sedation. 2)  Purchase a website domain name. Ensure the domain is easy to spell and remember. The shorter the better. Ideally, choose the .com version of your new sleep practice name. 3)  Design a new logo. The logo should be simple, distinctive, and visually pleasing. The graphics must clearly communicate the message that you help patients breathe and sleep better. 14 NORTH TEXAS DENTISTRY | www.northtexasdentistry.com 6)  Create and optimize a Google My Business Listing for the new entity. Critical elements include your logo, address and tracking phone number. Optimize your listing by uploading some professional photos of you, your team and the office. 7)  List your practice on the leading online directories. If you aren’t sure which ones to focus on first, do a few Google searches incorporating your city name into the search term and see which directories show up consistently. The key directories will differ by city and keyword search terms. 8)  Start a Facebook page for the new practice. Utilize your new logo and colors for brand consistency. Have someone in your office post to it weekly. Important details to include in the About section: a link to your new sleep website, your office address, phone number, and an overview of your sleep practice.