North Texas Dentistry Volume 8 Issue 5 2018 ISSUE 5 DE | Page 31

BUSINESS OF DENTISTRY ACADEMY UPCOMING WORKSHOPS All courses held in either our North Dallas or West Frisco location 10 JAN 9am - 5pm OFFICE MANAGER ACADEMY (2 day course) l Develop and refine your management style l Foster a healthy relationship with your team and the doctor l Learn to get it ALL done while growing the practice TREATMENT ACCEPTANCE... THE MINDSET l Understand and apply the psychology behind persuasion l Diversify your strategy in approaching each patient l Overcome obstacles in moving patients forward with treatment 5 APR 9am - 4pm 22 FEB 9am - 5pm PHONES TO FRONT DESK... TAKING CONTROL l Capture new patients and creatively prevent cancellations l Apply techniques to convert price shopper phone calls l Attend to and accommodate even the most difficult patients For outlines, registration, and full course listings, visit BODANOW.COM or contact Amanda at 972.810.1855 or [email protected] The first 5 registrants receive 50% off tuition l We also provide customized onsite workshops for doctors and teams COCKTAIL COURSES FOR CEOs Creatively Attracting New Patients... That You Actually Like 1/31/19 6pm-8pm New patients are essential to the life of any practice. Bring your current ideas and plans for marketing because this workshop is intended to equip you with a thought out, strategic, and well-diversified marketing portfolio by the end of the day. Carving out time to strategically focus on your annual marketing plans and long-term practice goals is time well spent. The Marriage of Leadership & Communication... Support So Your Team Won’t Want To Divorce You 2/28/19 6pm-8pm Leadership and communication should be easy right? Do what I say and BINGO, everything will fall into place. However, leadership and communication are typically the most complex aspects of managing a practice and often the source of constant frustration. This course will cultivate leadership and communication styles for owners that can be immediately applied; resulting in a team that not only follows your lead, but wants to be led. Cultural Sensitivity Training... Staff & Patients' Points of View 5/2/19 6pm-8pm Cultural nuances are a part of every practice and we consider this not only with our patients but for team members as well. This course recognizes the signifi- cance of a variety of cultures specific to the DFW metroplex and how we can adjust our overall approach with specific cultures to ensure successful results for patients, staff, and the overall practice. Practice Owners, Spouses & Managers Invited l Heavy hors d'oeuvres & cocktails will be served All cocktail hour courses are held in the DFW Metroplex For invitation and details, visit www.bodanow.com or call Amanda at 214.326.4605