North Texas Dentistry Volume 8 Issue 4 2018 ISSUE 4 DE | Page 8

"I love that we could laugh and have fun while learning how to be better in the office. It was really good to hear from different professionals in different types of offices." -Registered Dental Assistant "I enjoyed the interactive, one-on-one approach and how problems were tackled and taken apart." – Dentist/Owner "I enjoyed BODA's class so much. I honestly thought the class was going to be sitting, taking notes and just watching videos. But it was so dif- ferent. There was a lot of interaction and role playing that kept my mind thinking and working. I highly recommend this class to anyone that needs a better understanding of what an ad- vanced assistant does." - Registered Dental Assistant In their typical way of creatively solving problems, Bethany and Amanda also noticed that there were some clients who simply needed brief and periodic support without launching into a full consulting relationship. “There were several doctors and teams that we met with along the way that needed support but either couldn’t afford monthly consulting or simply didn’t have the time for monthly consulting. In addition, there were some offices who had really strong operations overall, but just needed some very specific training or team building,” recounts Amanda. “So, after considering all the ways we could serve them, we decided to offer customized, on-site full team courses.” Several of their clients enjoy this option and schedule two or three customized half- or full-day courses for their teams each year. “It gives them the ability to invest in really good and specific training for their teams without having to load all of their team members up for an expensive out of town course and "(The workshop was) very helpful with team building ideas. Love the interaction; don't feel like I am in a class." – Office Manager beam with pride as they think back on all of the start-ups that they have served. “It is so incredibly rewarding to walk with a client from picking a practice name through interior design decisions, and then hiring and training staff. When the office officially opens and begins to grow, it feels like my own child surpassing a milestone,” adds Bethany. In addition to start-ups, Bethany and Amanda also serve existing offices in numerous ways. Some of their clients thrive when they receive multiple monthly visits from Bethany and Amanda. Other clients need intensive training and then are able to move into a mild main- tenance plan, which includes potentially one visit per month. Bethany Consulting approaches consulting differently than most of their peers. There is no year-long contract, pre-planned binders and scripts and they only work to fix what is broken. 8 NORTH TEXAS DENTISTRY | www.northtexasdentistry.com