Looking for an affordable employer health plan ?
We have the answer ! Allied National Funding Advantage small group self-funded plans Level funding Multiple plan options Potential for refund
Roger P . Levin , DDS is a third-generation general dentist and the Founder and CEO of Levin Group , Inc ., a dental management consulting firm that has worked with over 26,000 dentists . Dr . Levin , an internationally-known dental practice management speaker has written 65 books and over 4,300 articles . He is also the Executive Founder of Dental Business Study Clubs – dentistry ’ s only All-Business Study Clubs , the next generation of dental business education . ( www . dbsclubs . com ) Dr . Levin is lecturing at this year ’ s Southwest Dental Conference and his three seminars , “ Hit the WOW Button – Training Your Team to Provide Awesome Customer Service ,“ “ New Game , New Rules , New Playbook – Winning Strategies for Increasing Production ,“ and “ Build Your Ideal Practice and Dream Team – The Blueprint to a Highly Productive Practice and Happy Staff ” are sure to be well-attended . ( www . swdentalconf . org )
Calling patients at night to check in .
Customer Focus Dedicated to Quality One Stop Shopping
There ’ s nothing wrong with calling a patient who ’ s had a denture adjustment , crown , or filling , just to see how they ’ re feeling . Just remember that the purpose of the call is customer service , not clinical follow-up . However , you may at times pick up a clinical issue and be able to address it or advise the patient during the call that evening . Approximately 50 % of the calls will go to voicemail and as long as you leave a really good scripted message , it will still be greatly appreciated . |
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Computer Systems
HIPAA Audits Data & Network Security Dental Experienced Help Desk
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( 972 ) 499-0588 Networking
MANAGED SERVICES
Dental Business Optimization Full Service Support Options Backup & Recovery Expertise
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New Offices
Single & Multi Office Upgrades Security Systems Optimized Phone Systems
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Looking for an affordable employer health plan ?
SUMMARY
Customer service is the foundation of building a successful dental practice . Patient satisfaction leads to higher levels of case acceptance , higher average production for patients , and more referrals for new patients . In a dental world where everyone is scrambling for competitive advantage to maintain successful practices , customer service is still the most powerful methodology .
We have the answer ! Allied National Funding Advantage small group self-funded plans Level funding Multiple plan options Potential for refund
Visit us at booth # 525 for more information .
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www . northtexasdentistry . com | NORTH TEXAS DENTISTRY 31