North Texas Dentistry Volume 8 Issue 3 2018 ISSUE 3 DE | Page 3

Dentistry
North Texas
Dr. Melissa
Rozas
ON THE COVER
Two Decades of Growing
Great Smiles by
Shaping Great Attitudes
4
7
16
18
22
24
28
30
33
34
36
38
8
40
ON THE COVER:
Pediatric Dentist, Dr. Melissa Rozas
Celebrating 20 years in private practice
in Coppell
44
SWDC BOOTH LISTING
Whose who at the 2018 Southwest Dental Conference
Don’t miss out!
SOUTHWEST DENTAL CONFERENCE
Inspiring Success Through Knowledge
A message from Dr. Brad Crump
TEXAS A&M COLLEGE OF DENTISTRY
Braces by the Sea
Graduate students take orthodontic care to the Caribbean
PRACTICE INSIGHT
Practice-Centered Systems
How cultural and generational trends impact patient care
PRACTICE MARKETING
Is There a Disconnect in Your Practice’s Marketing?
Does your message match?
MONEY MATTERS
Wealth Building
Deferred Retirement Plan vs. Dental Service Organization
SMILES IN THE SPOTLIGHT
David R. Kang, MD, DDS, MS, FACS
Treating a gunshot wound to the face
PRACTICE MANAGEMENT
Four Ways to Create Knockout Customer Service
How to WOW your patients
PROFILE
Tech Air Serves Dental Practices Across North Texas
Matthew Rodriquez
PRACTICE LEADERSHIP
Rules for Giving and Receiving Feedback
Enhancing the performance of organizational teams
INSURANCE UPDATE
Anywhere It Can Rain, It Can Flood
Are you prepared for the unexpected?
HEALTHY LIVING
Pork Tenderloin with Pear & Caramelized Onions
Light, fresh and delicious
FRAUD ALERT
Reduce Fraud in Your Office
Types of fraud and how to combat it
EMPLOYMENT NEWS
How to Recruit During Low Unemployment
Tips for hiring and retaining team members
www.northtexasdentistry.com | NORTH TEXAS DENTISTRY
3