P R O F I L E
Justin Kendall & Haylee Davis are co-founders of The KAD Group , a business services firm which specializes in the business needs of the healthcare industry , specifically dentistry . Justin and Haylee each have nearly 20 years of experience in law , accounting , business transitions and healthcare practice management . Email info @ thekadgroup . com or call ( 972 ) 294.5254 for more information .
Justin M . Kendall , Esq , CPA Founder & Principal
Haylee N . Davis , MBA Founder & Principal
Your company ’ s founders , Haylee Davis and Justin Kendall , have a wide range of experience . How did that lead you to form The KAD Group , specifically , KAD Dental ?
Mrs . Davis , through her years of experience , is steeped in the intricacies of how to run a successful dental practice . She successfully administered the development of a thriving dental practice from a concrete slab to the successful sale of the same practice for a multi-million dollar purchase transition . Additionally , she has helped other dental practices in all phases of maturity , from wholesale planning of a new associate starting his or her own practice ( complete with securing a new location , financing options , operational guidance , human resource staffing and safety training , and equipment installation ) to comprehensive transition planning for a fully matured practice to bring maximum value to the owning dentist .
Mr . Kendall is both a CPA and an attorney who focuses primarily on business transactions of all types and has extensive experience in drafting , reviewing , and providing counsel to his clients with the myriad of details that must be addressed in all phases of a dental practice . In addition to transition services , Mr . Kendall serves as general counsel for his dental clients , providing guidance for many of the day-to-day activities that affect both small and large dental practices .
Because of their unique perspectives , albeit from different angles , Mrs . Davis and Mr . Kendall saw a great need for the practical advice that they have given to their respective clients over the years , which , over many years , has brought forth their partnership in KAD Dental . Their comprehensive approach , from practice management to the long-term legal perspectives , brings much value to bear for their clients .
What questions do dentists ask you when opening a first start-up dental practice ?
The main question we get is : Where do I start ? And , honestly , that ’ s the best question for us to hear . We would much rather be on the initial planning phase to bring as much value to the table . We have been engaged in later steps , and almost always , we find details or questions that should have been raised , but , for some reason , were not . Our goal is to come alongside the dental practitioner to offer assistance in virtually every aspect of the practice start up , including branding , vendor and contractor coordination , business system set up , insurance credentialing , and everything in between .
How can you assist the existing practitioner in growing an established practice ?
We offer a wide variety of skill-based services to our clients including human resource staffing and training , practice evaluations and appraisals , succession planning from the perspective of the associate or transitioning dentist , drafting office policies and procedures , billing code reviews and revenue cycle optimization , and marketing and branding consulting , to name a few .
How far in advance should a dentist begin planning to sell the dental practice ?
As soon as possible . The ability to maximize the transition value of a practice starts from day one of ownership . Our most successful clients realize the importance of not only establishing a well-run and respected community practice , but simultaneous to building a great practice , preparing to pass the torch when the time is right for the owner , its team and its patients . The ability to capture the true value of the practice will be lost if a transition plan is not only envisioned but also implemented at all of the critical points . We encourage every owner of a dental practice to seek counsel on succession planning , even if a transition is not expected in the near term .
Managing the business aspects of the dental practice is often the number one stressor for dentists . Can KAD help owning doctors with this ?
We want our dental clients to focus on the clinical side of the practice , and , in working with KAD , that ’ s exactly what a doctor or team of dentists can do . KAD has extensive experience in the business of dentistry and our services allow the owning dentist to focus on what he or she truly enjoys : the patients . As we have seen time and again , the stress of running a business is greatly reduced once our systems and processes are fully implemented . KAD also offers monthly follow-up services to review and confirm that certain metrics are being met and to update our plan as the needs of the dentist and practice dictate . KAD wants to be in it for the long haul with our clients .
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