?
What can I do to make it easier
for a patient to move forward
with needed treatment?
That is just the start. In short, it is not the
answers we don’t know that create the
biggest problems, but the questions we
haven’t even thought to ask!
The best leaders aren’t the ones who have
all the answers, but the ones who are asking the questions. Eighty percent of effective leadership is getting the entire team
thinking about the right things in the first
place. You get people thinking by the
questions you ask, not the answers
you give.
Get started today by asking your team
some of the following questions:
?
?
?
?
?
What are the most effective
things we do to create a great
patient experience?
What else could we be doing to
improve the excellence of our
clinical service?
How could we make it even easier for our patients to move
ahead with treatment that they
really want and need?
What would cause our patients
to talk about us to everyone they
know?
What do patients like least
about going to the dentist and
what do we do instead to make
it a great e