Nomad Internet Marketing March 2017 Issue 03 | Page 19

19 9. Whenever possible, don’t make an income claim your primary benefit. Let’s say you teach a course on how to do marketing for offline businesses. Hopefully that is your BIG benefit – teaching offline marketing. Any income claims should be secondary to that benefit. You get the idea. You’re being REAL. No wild claims. Just good old fashioned honesty. Will you get as many sales this way? It depends. But the sales you do get will stick, and you’ll sleep like a baby at night. Other things to keep in mind, straight from the FTC’s website: • 10. Can you sell your product without making income claims at all? That’s terrific – do it. Very few products MUST contain income claims. Okay, I need to talk about #10 – back in the day if you wanted to sell an Internet Marketing type of product, you just needed to make some realistic income claims along with a plausible story of how it works, an d you made sales. As marketers we got complacent. We had a sales technique that worked – making income claims – and so we used that most every time we were selling an IM type product. Bottom line – we got lazy and we forgot how to sell without income claims. So let’s say Bob has a nice little method to earn $1,000 a week. And that’s what he’s earning, too. He writes up the process he uses and makes a product out of it. So far, so good. But how does he market it? One method he might use is to tell his story while never revealing how much money he makes. “I had a good job with a copier company, but I wasn’t happy. So I tried this and that, and finally found a method that worked. In fact, it replaced the income from my job, so I could tell my boss goodbye forever. Now, I don’t know if you’ll do as well. Heck, you might do better, since I’m no Einstein. But if you’re interested, I will show you step by step what I do and how I do it. Expect to invest about 10 hours a week doing this. There is a learning curve – it took me 8 weeks to get up to the income I currently earn. You can scale it up if you want to. Frankly, I’m kind of lazy so I haven’t done that yet, and I don’t know how much that would earn you. Etc.” • • • Disclaimers and disclosures must be clear and conspicuous. That is, consumers must be able to notice, read or hear, and understand the information. Still, a disclaimer or disclosure alone usually is not enough to remedy a false or deceptive claim. Demonstrations must show how the product will perform under normal use. Refunds must be made to dissatisfied consumers - if you promised to make them. Advertising directed to children raises special issues. That's because children may have greater difficulty evaluating advertising claims and understanding the nature of the information you provide. Sellers should take special care not to misrepresent a product or its performance when advertising to children. The Children's Advertising Review Unit (CARU) of the Council of Better Business Bureaus has published specific guidelines for children's advertising that you may find helpful. A good rule of thumb – when in doubt, leave it out. One last thought – what if you became known as the painfully, brutally honest marketer who always told the 100% truth? What would happen? My guess is two things: Initially you would make fewer sales, but you would also get far fewer refund requests. Over time people would flock to you, read your every word, watch your every video and act on your every recommendation. And the FTC would have no need to knock on your door with one of those nasty warrants. I think you’ll agree that putting your good name and honest reputation ahead of immediate profits is not a bad approach to marketing at all.