HEALTH & WELLNESS
SUSTAINING STRENGTH CONTINUED FROM PAGE 38
Be composed. Giuliani writes in his book, “Leaders have to
control their emotions under pressure. Much of your ability to
get people to do what they have to do is going to depend on
what they perceive when they look at you and listen to you.
They need to see someone who is stronger than they are, but
human, too.”
Be vocal. Giuliani writes, “I had to communicate with the
public to do whatever I could to calm people down and con-
tribute to an orderly and safe evacuation [of lower Manhattan].”
Law enforcement leaders must demonstrate the same traits
during a high-intensity event. You need to be able to give peo-
ple firm directions and instructions. You need to give your em-
ployees or others clear and concise instructions or action steps.
Be resilient. Giuliani describes himself as an optimist. With
his words during some of his press conferences about 9/11, he
gave Americans hope that they would meet this challenge and
overcome it.
Law enforcement leaders must also show the same resilien-
cy. They demonstrate through actions and words that whatever
challenge the organization and its employees are facing, they’ll
be able to deal with it. And, most importantly, always remem-
ber that there are times to demonstrate everyday leadership
and times during emergencies to demonstrate true leadership
skills.
What are your strengths and challenges as a crisis leader?
Whether you are leading or following, we are supporting your
efforts. We’re working hard to enhance your resilience skillset
and help you build on the strengths of your law enforcement
organizations! d
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NEW JERSEY COPS
■ NOVEMBER 2017