NICView FAQs

NICView FAQs

Is NICView secure ?
NICView produces a streaming image that travels securely with up to 256-bit SSL encryption , the current web standard , similar to online banking . Cameras do not transmit sound & do not record video . No other users will have access to your baby ’ s images unless you have provided them the log-in credentials .
How do I access NICView ?
Once you have signed a consent form to use the NICView Streaming Camera System , you will be provided a print-out with your unique log-in credentials .
Please remind family and friends not to share your log-in credentials with others without your permission .
Click here to access private streaming images of your baby
Enter your unique log-in User Name and Password to connect . The first time you or a family member log-in from a new computer , tablet , or smart phone , you may be asked to acknowledge a one-time consent .
What will I see ? Once you are logged in , you will start receiving streaming images of your baby .
However , if the medical team is caring for your baby , the camera may be temporarily ‘ off-line ’ in which case you will see an ‘ off-line ’ image . Please check back shortly . Remember , your baby ’ s care is the TOP priority and your baby ’ s image may be off-line frequently . Please be patient and know your baby is receiving great care .
Does NICView record my baby ?
The NICView system is live-stream only . In order to remain HIPAA-compliant , NICView does not record or store any video or images .
Helpful Information about NICView for Parents
The intent of the camera is to be a comfort and connection for you and your family . If you find the NICView camera creates anxiety or is a distraction , please let the staff know and the camera can be turned off .