Regulatory Review
Five Star Professional conducts a regulatory review of each nominated wealth manager using the Investment
Adviser Public Disclosure (IAPD) website. Five Star Professional also uses multiple supporting processes to
help ensure that a favorable regulatory and complaint history exists. Data submitted through these processes
was applied per the above criteria:
• Each wealth manager who passes the Five Star Professional regulatory review must attest that they meet
the definition of favorable regulatory history, based upon the criteria listed above.
• Five Star Professional promotes via local advertising the opportunity for consumers to confidentially
submit complaints regarding a wealth manager.
• Five Star Professional contacted approximately 1 in 12 households identified as having a high propensity
to use the services of wealth managers in order to provide consumers the opportunity to submit
complaints regarding a wealth manager.
As defined by Five Star Professional, the wealth manager has not:
• Been subject to a regulatory action that resulted in a license being suspended or revoked, or payment of a
fine.
• Had more than a total of three customer complaints filed against them (settled or pending) with any
regulatory au ѡ