CASE STUDY
IT Systems
Security solutions
Blenheim Palace chooses a stately service in ESET
The Customer
Blenheim Palace is a UNESCO World
Heritage Site visitor attraction based in
Oxfordshire, attracting over 600,000
UK and international visitors every
year. As well as attracting tourists to the
palace, park and gardens all year round;
Blenheim Palace also provides a venue
for numerous special events, including
seasonal children’s activities, sporting
events and iconic events such as The
CLA Game Fair, Battle Proms Concert
and Living Crafts for Christmas. As
a popular tourist attraction there is a
heavy reliance on IT systems at the
palace. “We rely on technology for
admissions payment processing, said
Dave Horwell, IT Systems Manager at
Blenheim Palace. “Third parties rely
on our systems to access their own
payment processing and IT systems,
visitor Wi-Fi as well as all our own
internal systems.” Staff need to be able
to rely on the stability of the network
and the security software that protects it
in order to keep all areas of the business
running.
The Challenge
The previous security product used at
Blenheim Palace offered the features
that were required, but the price drove
the team to look at other solutions
when the existing security provision
came up for renewal. The challenge
for the IT team was to find a more cost
effective solution without compromising
on security or putting any systems
at risk. Dave Horwell had previous
positive experience of ESET products
and had used ESET several times in his
home environment. He also looked to
independent bodies such as Spiceworks
for recommendations. It was essential
that the chosen software company could
provide solutions that would protect
their key areas of IT usage including,
finance, web, email, SharePoint server
and SQL.
hope of getting the right features for
the right deal. ESET Endpoint Security
delivers protection against viruses,
spyware and other types of malware.
Renowned for its low use of system
resources, the company offers state of
the art protection without increasing IT
management overheads. “ESET offered
pretty much the same level of protection
with a lower resource requirement
for the client machines” says Dave
Horwell.“The remote admin console
is feature rich and has an addition of
giving an overview of patch levels for
client machines. All of this for half the
price I would’ve paid had I stuck with
the existing solution.”
Solution
After fully researching the available
products on the market, they chose
to approach ESET for a quote in the
The challenge was to find a cost effective solution without compromising on security.
28 NETCOMMS europe Volume V Issue 5 2015
www.netcommseurope.com